- I understand how my emotions affect my behaviour and others’ so I consciously bring my best to work every day and communicate with my team when I can't.
- I show up to work and to meetings on time, well prepared and present - undistracted by technology and devices.
- The energy I bring into every room, meeting, or situation is calm, open and aligned to our values.
- I set and respect professional boundaries, and when it’s not clear about what’s okay and not okay, I ask.
- I practice gratitude with my team and colleagues.
- I choose courage over comfort by leaning into difficult tasks and conversations. I do what is right over what is fast, fun or easy.
- I embrace vulnerability by showing up and giving my best, even when I feel challenged & can't control the outcome.
- I believe being clear is kind. I give and receive feedback in a respectful and daring way even if I feel uncomfortable or challenged.
- I am accountable for my actions and own my mistakes. I acknowledge when I could have done better and share learnings to grow and evolve.
Support Our Community
- I take responsibility for creating an exceptional customer experience.
- I contribute to a safe, supportive and inclusive workplace - both physically and emotionally.
- I invest time and resources to support the development and performance improvement of myself and others.
- I celebrate the wins and congratulate others on their good work.
- I challenge or question the status quo and encourage new ideas, even when things are going well.
- I often put meaningful ideas and strategies forward to the team.
- I prioritise time for high level thinking & planning to explore my curiosity and ideas.
- When I experience a setback, I look outside the box to solve the problem efficiently and effectively.